Last update posted: 3/20/2024

This Privacy Policy details important information regarding the use and disclosure of user information collected through the FANANGEL.com website (the “Service”). FANANGEL provides this Privacy Policy to help you make an informed decision about whether to use or continue using FANANGEL.

Your use of FANANGEL and any personal information you provide through the Service remains subject to the terms of this Privacy Policy and our Terms of Use, as each may be updated from time to time.

Please note that any video, image, or other content you post on FANANGEL.com (e.g., your name) is not considered personally identifiable information subject to this Privacy Policy and may be published by FANANGEL.

Any questions, comments, or complaints that you might have should be forwarded in writing to:

FANANGEL, LLC
155 Sienna St
Morro Bay, CA 93442

Information We Collect

User Provided Information:

You provide certain personally identifiable information (such as your name, email address, credit card, and profile photo) to FANANGEL when choosing to participate in various activities on the Service. This includes registering for an account, participating in pledges, uploading pictures, posting comments, and donating to a current fundraiser.

Cookies Information: When you visit the FANANGEL.com website, we may send one or more cookies (small files) to your device, which may enable us to uniquely identify your browser. FANANGEL uses both session cookies and persistent cookies. A persistent cookie remains after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser help file directions. Session cookies are temporary and typically disappear after you close your browser. You may be able to reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the FANANGEL.com website may not function properly if the ability to accept cookies is disabled.

Log File Information: When you use FANANGEL, our servers may automatically record certain information that your device sends whenever you visit any website and use certain apps. These server logs may include information such as your web or app request, Internet Protocol ("IP") address, browser type, browser language, referring/exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, and one or more cookies that may uniquely identify your browser.

Clear GIFs Information: When you use FANANGEL, we may employ technology such as "clear GIFs" (a.k.a. Web Beacons) which are used to track the online usage patterns of our Users. In addition, we may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by specific users.

The Way FANANGEL Uses This Information

We use your personal information to operate, maintain, and provide to you the features and functionality of FANANGEL, including but not limited to the following: (a) providing you our service; (b) processing and responding to inquiries; (c) alerting you to new Service features, special events, products and services, or certain third-party products or services in which we think you will be interested; and (d) enforcing the legal terms that govern your use of the Service.

We may use your information to contact you for non-marketing or administrative purposes (such as notifying you of major FANANGEL changes or for customer service purposes).

We use your information to improve the quality and design of FANANGEL and to create new features, promotions, functionality, and services, such as by storing, tracking, and analyzing User preferences and trends.

We also use cookies, clear gifs, and log file information for purposes such as (a) remembering information so that you will not have to re-enter it during your visit or the next time you visit FANANGEL; (b) providing custom, personalized content and information; (c) monitoring the effectiveness of our fundraising campaigns; (d) monitoring aggregate metrics such as total number of visitors, pages viewed, etc.; and (e) tracking your entries, submissions, and status in promotions.

We may anonymize or aggregate your information for business purposes, including for reporting and research. Anonymous and/or aggregated data does not identify you, and we may use and disclose such information without limitation.

When FANANGEL Discloses Information

Our subsidiaries, affiliated companies, agents, or other businesses or persons may have authorized access to your information (such as name or email address) for the purpose of processing such information on our behalf, including by using the information to make improvements to the services they provide. We may disclose personally identifiable information in response to your requests for customer service. As agreed in our Terms of Use, we may use personal information about you (such as your name and photo) in connection with marketing and publicity purposes. We will publish a profile page that includes your display name, and, if you uploaded one, your profile picture. When you participate in a fundraiser, we may publish your display name on the page. We share with the campaign administrator the names and emails of all users who pledged/donated to that campaign.  Moreover, we may share display names and emails with that campaign's beneficiary when requested by the campaign administrator.

Names and emails entered into FanAngel are never sold, leased or given to third parties except as described above. Moreover, emails entered by participants that DO NOT donate or pledge to campaigns are not shared with the campaign administrators.

FANANGEL reserves the right to disclose personally identifiable information that FANANGEL believes, in good faith, is appropriate or necessary to enforce our Terms of Use, take precautions against liability or harm, to investigate and respond to third-party claims or allegations, to respond to a subpoena, legal order, or official request, to protect the security or integrity of our Service, and to protect the rights, property, or safety of FANANGEL, our users or others. Information also may be shared as described in the Merger, Sale or Bankruptcy section below.

 

Your Choices

You may, of course, decline to submit personally identifiable information through FANANGEL, in which case FANANGEL may not be able to provide certain services to you.

To protect your privacy and security, we reserve the right to take reasonable steps (such as requesting your password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your password and account information at all times.

Please contact FANANGEL with any questions or comments about this Privacy Policy, your personal information, your consent, or your opt-in or opt-out choices by using the contact us form.

 

Data Security

FANANGEL uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to FANANGEL and you do so at your own risk.

 

Merger, Sale, or Bankruptcy

In the event that FANANGEL is involved in a merger, acquisition, sale, bankruptcy, insolvency, reorganization, receivership, assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, or other change of control, there may be a disclosure of your personally identifiable information to another entity related to such event, and we may not control how the information is treated, transferred, or used by that entity.

 

Analytics Companies

We work with third-party analytics companies to collect data on our Service through cookies and other automated means. In some cases, these third parties may maintain the information they collect in personally identifiable form.

Your California Privacy Rights

If you reside in California, you may request certain general information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to us at the following address:

FANANGEL, LLC
155 Sienna St
Morro Bay, CA 93442
USA

Changes and updates

This Privacy Policy may be revised periodically and this will be reflected by the "Last update posted" date above. Please revisit this page to stay aware of any changes. Your continued use of FANANGEL constitutes your agreement to this Privacy Policy and any future revisions.

Contact information

Please contact FANANGEL with any questions or comments about this Privacy Policy through the Contacts page.